Responsible Gaming
We are committed to safe, healthy, and enjoyable gaming. If you or someone you know needs help, resources are available 24/7.
π Need Help Now?
Problem Gambling Helpline Canada: 1-866-531-2600
Free, confidential, 24 hours a day, 7 days a week. Available in English and French.
Set Time Limits
Decide in advance how long you will play each session. Use device timers or the in-app session limit tools to enforce your decision before you start playing.
Set Spending Limits
Global Poker allows you to set daily, weekly, and monthly Gold Coin purchase limits. Set these limits when you're calm β not mid-session. Stick to them absolutely.
Take a Break
Use the cool-off or temporary self-exclusion features in your account settings to take a break from play for 24 hours, 7 days, or longer without permanently closing your account.
Self-Exclusion
If you feel you need a longer break, permanent self-exclusion prevents you from accessing your account. Contact Global Poker support at [email protected] to initiate this process.
Parental Controls
If minors have access to your devices, use device-level parental controls to prevent access to gambling-related content. Global Poker requires age verification for all accounts.
Review Your Play History
Regularly reviewing your session history, time spent, and coins used helps maintain awareness of your play patterns. Access this data in your account dashboard.
Warning Signs of Problem Gaming
| Warning Sign | What It Means | Action to Take |
|---|---|---|
| Playing to escape problems or stress | Using gaming as emotional avoidance | Speak to a counsellor |
| Spending more time/money than intended | Loss of control over play behaviour | Set strict limits immediately |
| Lying about how much you play | Shame-based concealment | Contact helpline confidentially |
| Neglecting responsibilities to play | Priority imbalance | Take a break or self-exclude |
| Borrowing money to play | Financial risk escalation | Seek support immediately |
| Feeling restless when not playing | Compulsive urge patterns | Professional counselling recommended |
Canadian Support Resources
π Problem Gambling Helpline
National confidential helpline for problem gambling support.
1-866-531-2600
24/7 Β· Free Β· Confidential Β· EN/FR
π§ Gamblers Anonymous Canada
Peer support groups for those with gambling problems across Canada.
gamblersanonymous.org βπ₯ Centre for Addiction and Mental Health
Canada's largest mental health and addiction teaching hospital.
camh.ca βπ» Responsible Gambling Council
Tools, self-assessment, and education for responsible gaming.
responsiblegambling.org β